CAREER SUMMARY

Professional Summary

I am a professional with over 25 years of experience in web-based IT business. Specializing in cross-cultural communication, I have achieved success in multinational environments as a bilingual (Japanese and English) expert. My focus is on digital transformation, where I bridge the gap between IT and business, translating complex technical concepts into tangible business outcomes, and leading teams to success.

At Waters Corporation, I served as a Digital Commerce Solutions Manager, managing e-Procurement B2B integration and e-Commerce development projects, while acting as a liaison between the U.S. headquarters and the Japan branch.

Additionally, as the Founder and Representative Director, CEO of Web Agency., I strengthened clients’ online marketing through effective SEO strategies, resulting in significant increases in sales.

With extensive experience in industries such as IT, website development, e-commerce, medical devices, pharmaceuticals, and government agencies in Australia, I consistently adapt and deliver results through strong project management skills.

Experience:

  • 25 years in web-based business
  • 10+ years in a bilingual work environment (English and Japanese)
  • Founded and managed a web production and SEO company for 10 years as Founder, Representative Director & President

Core Competencies:

  • Web Production & SEO: Delivered in-house web content (B2B, B2C, EC sites) to 300+ companies. Provided comprehensive internet services from website creation to maintenance and SEO measures.
  • Global Project Management: Managed global digital projects at foreign-affiliated companies in Japan. Experience managing multiple projects simultaneously.
  • Agile Development: New business launch experience, understanding of System Development Life Cycle, Agile Development, and Content Management System Migration.
  • Business Process & Liaison: Skilled in business process development, wireframes, and user requirements gathering. Acted as liaison between technology departments and business units.

Notable Achievements:

  • E-commerce Site Launch & Management: Launched and managed e-commerce sites, driving sales promotion through online and offline channels.
  • Sales & Marketing: Developed and built sales distribution channels for state-of-the-art high technology products.
  • SEO Success: Achieved 100% success in SEO measures, resulting in top rankings on search engine result pages.

Career Highlights

Founder & President, Web Production Company (2003 – 2012)

  • Produced and managed 300+ B2B and B2C websites.
  • Successfully implemented SEO, resulting in top rankings on search engines.
  • Increased monthly sales for clients significantly through website improvements and SEO.

Digital Commerce Solutions Manager

  • Liaison between US headquarters and Japan branch office for e-business and digital commerce initiatives.
  • Managed and promoted digital business projects, leading to new opportunities and improved business processes.

IT Project Manager, Various Roles

  • Managed website development projects, including internal and external communication, project progress management, and risk analysis.
  • Directed offshore development teams and collaborated closely with US partners and agencies.

Business Development Manager, Japanese Company

  • Planned and executed business development projects, including conference room rentals, trade with Australia, and wine import business.
  • Developed business plans and collaborated with internal IT and marketing teams globally.

E-commerce Manager & Sales Promotion, Foreign-affiliated Trading Company

  • Managed e-commerce websites and online advertising, driving sales and public relations activities.
  • Successfully sold products and increased annual sales significantly through online channels.

Public Relations, Australian Embassy Tokyo

  • Increased page views of Australia Web from 0.5 million to 2.5 million monthly, achieving 30 million PV annually.

Technical Skills

  • Operating Systems: Windows 7/8/10/11, macOS, iOS, Vine Linux
  • Applications: Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint), Adobe Experience Cloud, Adobe Creative Cloud (Photoshop, Illustrator, Dreamweaver, Fireworks, PageMaker)
  • Mobile App Testing: TestFlight
  • Digital Workspace: Citrix Workspace
  • Programming Languages: HTML, XHTML, CSS, JavaScript, Perl
  • Database: MySQL (via phpMyAdmin)
  • CMS: Adobe Experience Manager (AEM) Cloud (Managed Services), SDL Translation Connector for AEM, WordPress
  • ERP & CRM: SAP Hybris Commerce, SAP ERP, Zoho CRM, Salesforce.com (community moderator)
  • eCommerce Platforms: Colormeshop, OsCommerce, EC-CUBE, TradeCentric
  • Project Management Tools: Atlassian JIRA, Confluence, Nulab Backlog, Cacoo, Asana, Clarity PPM, Google Sheets
  • Web Conferencing: Cisco WebEX, Cisco Jabber, Skype for Business, Microsoft Teams, Zoom, Google Hangouts/Meet
  • Web Analytics: Google Analytics, Analog, Web Trend Enterprise
  • Social Media Platforms: Instagram, Facebook, LinkedIn, Twitter, LINE, Pinterest, YouTube
  • FTP Clients: FFFTP, FileZilla
  • Telnet Clients: NCSA Telnet, Tera Term

Professional Experience

  • Bilingual Digital Commerce Solutions Manager
  • Bilingual IT Project Manager (Infrastructure & Cloud)
  • IT Project Manager (Website Development)
  • Digital Marketing & Website Integration Project Manager (AEM)
  • Sr. Business Analyst – J/E Bilingual Sr. Consultant, Business Solutions
  • E-Business Manager
  • Product Manager for COSMOPOLITAN ONLINE CMS Migration
  • General Manager of Business Development
  • Project Manager of Wine Business between Australia and Japan
  • E-Commerce Manager and Sales Promotion
  • SEO Consultant, Certified Advanced SEM Specialist
  • Web Director, Designer, Marketing Consultant, Project Manager, Administrator
  • Public Relations of the Australian Embassy in Tokyo
  • Web Designer Front-end Engineer UX / UI Designer
  • DTP Manager & Operator
  • IT External Adviser
  • Lecturer of Web Production and SEO

Mike’s Approach

  • Marketing Philosophy: Understand the subconscious of customers. Avoid micromanagement to maintain motivation.
  • Work Ethic: Positive, active, spontaneous, punctual.
  • Communication: Excellent skills in both Japanese and English for calls, emails, and meetings.

Mike is a certified Advanced Search Engine Marketing Specialist with extensive knowledge in SEO, web marketing, and project management. He has a proven track record in improving website rankings and increasing client revenue through effective SEO strategies.